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Introduction
At ExoClean Perth, we are committed to safeguarding and preserving the privacy of our clients. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us.
Data Collection
We collect the following personal data from our clients:
- Name
- Address
- Contact details (email and phone number)
- Information about the job you require
- Payment information, including bank details and card numbers, depending on your chosen payment method.
Data Usage
Your personal data is used solely for providing and managing our cleaning services. We will not use your data for marketing purposes unless you specifically opt-in.
Data Sharing
We share your payment information with third-party processors, including:
- GoCardless (for direct debit payments)
- Stripe (for card payments)
You can review their privacy policies here:
Data Retention
We retain your name and contact details for as long as you are a customer. Payment details are managed and retained according to the policies of GoCardless and Stripe.
Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data
- Secure servers with restricted access
- Regular security audits
- Use of security plugins on our website
Additionally, part of our operations such as invoicing, appointment organising are managed through the Squeegee app, and our website and email are hosted by WPX Hosting. Their respective security policies can be reviewed on their websites.
Client Rights
You have the right to access, correct, or delete your personal data. If you wish to exercise these rights or opt out of marketing communications, please contact us using the details below.
Cookie Usage
Our website uses cookies for analytics purposes, including Google Analytics and Rank Math, to help us improve our services. No personal information is stored in these cookies. You can manage your cookie preferences through your browser settings.
Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
ExoClean Perth
6 Mull Place
Perth
PH1 3DR
Email: craig@exocleanperth.co.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Please review this policy periodically to stay informed about how we protect your data.
